I have been in the reseller program since Feb 2016. KBeauty Original Cosmetics have never let me down. From day 1, service and communication has always been excellent. Products are packed and sent out properly. If there are any errors, it is quickly fixed and orderly - which is why this company is my no.1 choice of korean beauty products. Big thanks to Rira and her team for their great service. It is a friendship and business relationship that i will keep and maintain for a long time.